Anabela Oliveira da Silva Fragata
POLITÉCNICO DE VISEU • Escola Superior de Tecnologia e Gestão de Lamego • 0000-0003-0065-9115 | 621B-B150-2128
PRODUÇÃO CIENTÍFICA
Fragata, A., Teixeira, H., Valente, L. (2021). The importance of service value and corporate image on customer satisfaction in portuguese mobile banking services. Egitania Sciencia, 29, 83-100. DOI: https://doi.org/10.46691/es.v1i29428
Fragata, A., Teixeira, H., Valente, L. (2021). The importance of service value and corporate image on customer satisfaction in portuguese mobile banking services. Egitania Sciencia, 29, 83-100. DOI: https://doi.org/10.46691/es.v1i29428
Fragata, A. (2020). Changes in consumer behaviour caused by the Coronavirus (COVID-19): evidence from Portugal. Archives of Business Research, 8(8), 212–224. https://doi.org/10.14738/abr.88.8727
Fragata, A. (2019). The influence of Image and Service Value on Mobile Banking Loyalty. Archives of Business Research, 7(12), 174-179. doi: 10.14738/abr.712.7509
Fragata, A., Teixeira, H., Cruz-Lopes, L. (2018). Mobile Banking: Evidence from Portugal. Archives of Business Research, 6(10), 415-422. doi: 10.14738/abr.610.5419