Augusto, L., Santos, S., Espírito Santo, P. (2019). Envolvimento nas redes sociais: Uma análise multigrupos entre indivíduos de portugal e da polónia. Revista Iberica de Sistemas e Tecnologias de Informacao, (E24), 112-124.
Lopes, P., Almeida, L., Pinto, J., Jesus, J., Fernandes, D., Vieira, I., Gama, R. (2019). Open tourist information system: A platform for touristic information management and outreach. Information Technology & Tourism, 21, 577-593. https://doi.org/10.1007/s40558-019-00159-w
Furtado, P., Martins, P., Cecílio, J. (2019). Influence of noise, light and shadows on image segmentation algorithms. International Journal of Applied Pattern Recognition (IJAPR), 6(1), 30. DOI: 10.1504/ijapr.2019.104282
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Seabra, C., Paiva, O. (2019). Global terrorism in precious tourism cities: The case of World Heritage Sites. In A. M. Morrison (Eds.), Routledge Handbook of Tourism Cities (pp. 31-51). Londres, Reino Unido: Routledge.
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Melão, N., Bastida, R., Marimon, F. (2019). Assessing a quality model for the social sector: An empirical study of the EQUASS model. Total Quality Management & Business Excellence, 30(1-2), 221-243. http://dx.doi.org/10.1080/14783363.2017.1401459
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Reis, J., Amorim, M., Melão, N. (2019). Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry. International Journal of Production Economics, 215, 24-33. http://dx.doi.org/10.1016/j.ijpe.2018.07.001
Reis, J., Amorim, M., Melão, N. (2019). Service failure and recovery in technology-based business networks. International Journal of Quality and Service Sciences, 11(1), 2-15. http://dx.doi.org/10.1108/ijqss-10-2017-0094
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Reis, J., Pinelas, S., Melão, N. (Eds.)(2019). Industrial Engineering and Operations Management I. Cham, Suiça: Springer. Retrieved from https://www.springer.com/gp/book/9783030149680
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Reis, J., Pinelas, S., Melão, N. (Eds.)(2019). Industrial Engineering and Operations Management II. Cham, Suiça: Springer. Retrieved from https://link.springer.com/book/10.1007/978-3-030-14973-4
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Santos, S., Augusto, L., & Barros, T. (2019). Línguas estrangeiras e as organizações: a perspetiva dos profissionais de comunicação. Millenium – Journal of Education, Technologies, and Health, 2(4e), 31–39. Retrieved from https://revistas.rcaap.pt/millenium/article/view/15210
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