Open tourist information system: A platform for touristic information management and outreach

Lopes, P., Almeida, L., Pinto, J., Jesus, J., Fernandes, D., Vieira, I., Gama, R. (2019). Open tourist information system: A platform for touristic information management and outreach. Information Technology & Tourism, 21, 577-593. https://doi.org/10.1007/s40558-019-00159-w

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Influence of noise, light and shadows on image segmentation algorithms

Furtado, P., Martins, P., Cecílio, J. (2019). Influence of noise, light and shadows on image segmentation algorithms. International Journal of Applied Pattern Recognition (IJAPR), 6(1), 30. DOI: 10.1504/ijapr.2019.104282

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Global terrorism in precious tourism cities: The case of World Heritage Sites

Seabra, C., Paiva, O. (2019). Global terrorism in precious tourism cities: The case of World Heritage Sites. In A. M. Morrison (Eds.), Routledge Handbook of Tourism Cities (pp. 31-51). Londres, Reino Unido: Routledge.

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Assessing a quality model for the social sector: An empirical study of the EQUASS model

Melão, N., Bastida, R., Marimon, F. (2019). Assessing a quality model for the social sector: An empirical study of the EQUASS model. Total Quality Management & Business Excellence, 30(1-2), 221-243. http://dx.doi.org/10.1080/14783363.2017.1401459

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Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry

Reis, J., Amorim, M., Melão, N. (2019). Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry. International Journal of Production Economics, 215, 24-33. http://dx.doi.org/10.1016/j.ijpe.2018.07.001

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Service failure and recovery in technology-based business networks

Reis, J., Amorim, M., Melão, N. (2019). Service failure and recovery in technology-based business networks. International Journal of Quality and Service Sciences, 11(1), 2-15. http://dx.doi.org/10.1108/ijqss-10-2017-0094

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Línguas estrangeiras e as organizações: a perspetiva dos profissionais de comunicação

Santos, S., Augusto, L., & Barros, T. (2019). Línguas estrangeiras e as organizações: a perspetiva dos profissionais de comunicação. Millenium – Journal of Education, Technologies, and Health, 2(4e), 31–39. Retrieved from https://revistas.rcaap.pt/millenium/article/view/15210

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Envolvimento nas redes sociais: Uma análise multigrupos entre indivíduos de Portugal e da Polónia

Augusto, L., Santos, S., Santo, P. E. (2019). Envolvimento nas redes sociais: Uma análise multigrupos entre indivíduos de Portugal e da Polónia. Revista Ibérica de Sistemas e Tecnologias de Informação, (E24), 112-124. Retrieved from https://search.proquest.com/docview/2348890642/fulltextPDF/5240569E20C445A1PQ/1?accountid=29061

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