Seabra, C., Paiva, O. (2019). Global terrorism in precious tourism cities: The case of World Heritage Sites. In A. M. Morrison (Eds.), Routledge Handbook of Tourism Cities (pp. 31-51). Londres, Reino Unido: Routledge.
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Melão, N., Bastida, R., Marimon, F. (2019). Assessing a quality model for the social sector: An empirical study of the EQUASS model. Total Quality Management & Business Excellence, 30(1-2), 221-243. http://dx.doi.org/10.1080/14783363.2017.1401459
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Reis, J., Amorim, M., Melão, N. (2019). Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry. International Journal of Production Economics, 215, 24-33. http://dx.doi.org/10.1016/j.ijpe.2018.07.001
Reis, J., Amorim, M., Melão, N. (2019). Service failure and recovery in technology-based business networks. International Journal of Quality and Service Sciences, 11(1), 2-15. http://dx.doi.org/10.1108/ijqss-10-2017-0094
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Reis, J., Pinelas, S., Melão, N. (Eds.)(2019). Industrial Engineering and Operations Management I. Cham, Suiça: Springer. Retrieved from https://www.springer.com/gp/book/9783030149680
Industrial Engineering and Operations Management I Read More »
Santos, S., Augusto, L., & Barros, T. (2019). Línguas estrangeiras e as organizações: a perspetiva dos profissionais de comunicação. Millenium – Journal of Education, Technologies, and Health, 2(4e), 31–39. Retrieved from https://revistas.rcaap.pt/millenium/article/view/15210
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Augusto, L., Santos, S., Santo, P. E. (2019). Envolvimento nas redes sociais: Uma análise multigrupos entre indivíduos de Portugal e da Polónia. Revista Ibérica de Sistemas e Tecnologias de Informação, (E24), 112-124. Retrieved from https://search.proquest.com/docview/2348890642/fulltextPDF/5240569E20C445A1PQ/1?accountid=29061
Paiva, O., Seabra, C., Abrantes, J. L. (2019). Cultural routes crossing Portugal: History and traditions. International Journal of Religious Tourism and Pilgrimage, 7(4), 17-33. https://doi.org/10.21427/x9fb-w815
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Antunes, J., Costa, A. (2019). The contribution of territorial marketing in the development of thermal spas. The case of the S. Pedro do Sul spas. Revista Iberica de Sistemas e Tecnologias de Informacao, (E24), 392-408. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-85077601441&partnerID=MN8TOARS
Silva, M. E., Brás, I., Cunha-Queda, A. C., Nunes, O. C. (2019). Influence of heavy metals fraction on quality of composts. In Wastes: Solutions, Treatments and Opportunities (Vol. III, pp. 293-300). CRC Press. DOI: 10.1201/9780429289798-47
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