Motivations and benefits of quality management systems in social services: Mediation of the implementation process
Marimon, F., Melão, N., Bastida, R. (2021).
Motivations and benefits of quality management systems in social services: Mediation of the implementation process.
Total Quality Management and Business Excellence, 32(7-8), 693-718.
DOI: 10.1080/14783363.2019.1626707
