{"id":5112,"date":"2020-01-23T11:43:05","date_gmt":"2020-01-23T11:43:05","guid":{"rendered":"http:\/\/localhost\/cidei\/?p=5112"},"modified":"2025-08-13T16:23:46","modified_gmt":"2025-08-13T16:23:46","slug":"relationship-marketing-through-error-management-and-organisational-performance-does-it-matter","status":"publish","type":"post","link":"https:\/\/events.ipv.pt\/cidei\/relationship-marketing-through-error-management-and-organisational-performance-does-it-matter\/","title":{"rendered":"Relationship marketing through error management and organisational performance does it matter?"},"content":{"rendered":"<p>Oliveira, M., Rodrigues, S., Santos, E., Miguel, I. (2020).<br \/>\nRelationship marketing through error management and organisational performance does it matter?.<br \/>\nIn P. Thaichon, V. Ratten (Eds.), <em>Transforming Relationship Marketing<\/em> (pp. 117-135).<br \/>\nLondon: Routledge. ISBN: 9781003090717<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Oliveira, M., Rodrigues, S., Santos, E., Miguel, I. (2020). Relationship marketing through error management and organisational performance does it matter?. In P. Thaichon, V. Ratten (Eds.), Transforming Relationship Marketing (pp. 117-135). London: Routledge. ISBN: 9781003090717<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"categories":[40,55,51,34],"tags":[269],"class_list":["post-5112","post","type-post","status-publish","format-standard","hentry","category-40","category-caplivrointernacional","category-leiria","category-outra","tag-eulalia-santos"],"_links":{"self":[{"href":"https:\/\/events.ipv.pt\/cidei\/wp-json\/wp\/v2\/posts\/5112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/events.ipv.pt\/cidei\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/events.ipv.pt\/cidei\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/events.ipv.pt\/cidei\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/events.ipv.pt\/cidei\/wp-json\/wp\/v2\/comments?post=5112"}],"version-history":[{"count":2,"href":"https:\/\/events.ipv.pt\/cidei\/wp-json\/wp\/v2\/posts\/5112\/revisions"}],"predecessor-version":[{"id":17151,"href":"https:\/\/events.ipv.pt\/cidei\/wp-json\/wp\/v2\/posts\/5112\/revisions\/17151"}],"wp:attachment":[{"href":"https:\/\/events.ipv.pt\/cidei\/wp-json\/wp\/v2\/media?parent=5112"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/events.ipv.pt\/cidei\/wp-json\/wp\/v2\/categories?post=5112"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/events.ipv.pt\/cidei\/wp-json\/wp\/v2\/tags?post=5112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}